Aviation Performance Benchmarking: A Key to Success in Bizav
Aviation performance benchmarking is all about defining what it takes to be a top performer. See why it’s one of the 7 essential keys to success in bizav.
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ENGAGE! 6 Proven Ways to Hold Powerful Employee Development Discussions
To keep your top aviation talent from looking elsewhere, here are six proven ways to hold powerful employee development discussions.
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Leadership Essentials: Do I Fit in a Leadership Role?
How do you know if you possess the right “fit” to advance into and succeed in a leadership role? Here are four ways to make the decision.
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5 Reasons Why Business Aviation Customer Service Matters
If you’re in a customer-facing role (aren’t we all?!?), take a look at Kim DiMetro’s five reasons why business aviation customer service plays a vital role.
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Survival Change: Creating and Sustaining Alliances
Among the many keys to effective change management, creating and sustaining alliances are critical puzzle pieces. Here’s why and how.
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10 Keys to the Art and Science of Survival Change
Do you have cross-functional strife or poor operating results? If you’re ready to address the warning signs, check out these 10 keys for “Survival Change.”
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Wake Up! Don’t Lose Your Part 91 Flight Department
Concerned that the leadership of your Part 91 flight department may be moving to an “outside” company? If so, here are some thoughts to consider.
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Negotiation 101: 7 Ways to Get What You Need & Want
When stakes are high, you gotta know when to hold ‘em and know when to fold ‘em. Before your next crucial “ask,” try these seven “negotiation 101” tips.
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Service Models: 5 Steps to Serving More than One Master in Business Aviation
In business aviation, you might serve the CEO, the Board, executive travelers, family, and more. Here’s how to define the service model to meet their needs.
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Mirror, Mirror on the Wall: Can I Really Do it All?
When you become a leader, can you stop “doing” and start “leading?” Find out if the Leadership Path is right for you and answer, “Can I really do it all?”
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How to Address the Top 4 Challenges Faced by Most Flight Departments
Bizav flight departments are increasingly constrained by resource-related challenges. Here are the top 4 challenges faced by most flight departments and how you can help address them. Learn more.
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Achieve Perfection with Closed-Loop Communication Principles
In aviation, nothing is more critical than flawless execution. Learn how to achieve perfection with simple, closed-loop communication principles.
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Financial and Analytical Modeling Tools for Flight Departments
Steve Brechter and Jim Lara of Gray Stone Advisors discuss how to develop financial and analytical modeling tools for flight departments. Watch the video.
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Catapult your Flight Department with a Current State Assessment
How is your Business Aviation flight department doing? What is the next plateau of operational excellence? Try requesting a Current State Assessment.
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Leadership: Where are We Going, and Why?
If you’re always putting fires out, it might be time to hit the proverbial “pause” button and ask, “Where are we going and why?”
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2016 Summer Reading List for Current and Aspiring Leaders
Looking for some summer reading suggestions? Gray Stone Advisors’ principal Jim Lara shares his third annual Summer Reading List for current and aspiring leaders.
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Summer Tune-up for Aviation Leaders
Summer’s a great time for aviation leaders to fine-tune their flight operations and guard against organizational threats. Jim Lara shares this “how-to.”
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Get Bad News Out Early – Make Time Your Trusted Ally
Find out the two things you need to do when something goes wrong within your flight department. Read why it’s critical to “get bad news out early.
Read More...Praise for our Articles and e-Newsletter, The Advisor
Doug Schwartz Manager, Global Aviation Services, ConocoPhillips
"The Advisor newsletters have been great. They always contain useful and thought provoking material, are short easy reads and well constructed. I get about 200 emails a day and delete many without reading them. I always read these. Good work."
Joe Loccisano (formerly Director of Maintenance, CSC Transport)
"Your aviation maintenance metrics article is spot on. We tend to focus on getting the job done, focusing on speed and quality. You have taught us that the measurement and documentation of the accomplishments are VERY important downtown [at corporate]. They (executives) need to be shown the value we provide in terms they can understand. It truly is the only way for them to justify our existence and appreciate the service we provide. Your entire site should be required reading for all flight departments in my opinion."