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Frequently Asked Questions

How much will it cost for your services?
Our fee depends on the scope and intensity of the consulting assignment. Our goal is to create substantial value for each client by validating the fundamental business model, stabilizing & improving performance (preserving cash, increasing margins, lowering cost, increasing earnings) all of which is designed to increase shareholder value.

We may need to spend time "on-site", or we may be able to implement some change remotely; it depends entirely on the needs of the client. We will work with you to reach mutual agreement on the goals and objectives, the required deliverables & timeframe, and the contract terms. You’re comfort level, trust and willingness to do ‘whatever it takes’ to put the company in the black are important ingredients to our mutual success.

Can the business be saved? Should it be saved?
Once again... it depends! There are several factors that are indicators of whether or not the business can be saved:

• Your financial resources.
• Your willingness to fully cooperate (which may mean temporarily stepping aside).
• Your relationship with your creditors.
• What have you tried to date and how successful were you?
• Employee moral and willingness to adapt to change.

 

How long does the average engagement last?
Every company and every client is different. We have worked on assignments that were accomplished in as little as two months, and we have clients who use us on an ongoing basis. We take the time to make a specific diagnosis and develop a well defined, strategic plan of action. Our ‘reality-based’ focus demands that we carefully identify each root cause, and clearly define a plan of action, measurement criteria and markers for measurable improvement.

Will I have to lay off employees?
Typically, a successful turnaround requires lowering fixed costs. Personnel expenses comprise a significant portion of your operating expense. It’s important that you are prepared and willing to either make some ‘gut wrenching ‘ decisions, or assign this task to your turnaround consultant. It’s our job to help you save the ship – if it goes down, everyone, including you will be out of work.

Do you provide change management and training for my staff?
While each assignment is unique, we typically assist your team with business process enhancement and change management. We will work closely with your staff to build a culture that supports change and we will implement processes and procedures to sustain the changes that will result in a successful turnaround.
Can you help me with my creditors?

We have extensive experience successfully negotiating with creditors and financial institutions. We will work with your creditors to ‘buy’ time, negotiate better terms, and re-build valuable relationships.

When do I need a turnaround consultant?
There is a correlation between turnaround success and the amount of time that has passed since discovering a key indicator of significant business problems. In other words, the longer you wait once you know your business is suffering ‘poor health’, the less chance you have for turnaround success. Key indicators include negative Cash Flow, negative P&L, poor Balance Sheet ratios.

Do you have specific industry expertise?
Yes. While our turnaround skills are transferable across most industries, companies and locations, we bring with us refined skills in Business, Private and Commercial Aviation, businesses that support the Aviation Sector, Specialty Retail, and Distribution & Logistics. Our specialization in these areas enables us to rapidly assess operations, draw on a time-tested experience and proven methodology, and, and immediately implement change strategies designed to achieve specific operating results.

What do we need to provide if you work onsite?
Our objective is to minimize the expense of having our team onsite. We will only bring team members that are critical to turnaround success. We will need a private office in close proximity to senior management and accounting. In addition, we will require the use of a telephone, fax, copier, printer, scanner and some minor clerical and administrative support while we are in your offices. If your firm is so equipped, we will also need full access to your IT infrastructure.<

Do you do typically work in our office?
Primarily, yes. We need to spend time meeting with you and your staff. We know your time is valuable, and often in short supply. We will make the most of face-to-face time, schedule timely meetings and treat your staff and their time with respect.

What about the confidentiality of our business operations?
We do not work for direct competitors in the same market at the same time. We typically sign a Confidentiality Agreement; we protect your business and its security.

How fast can you help?
We specialize in “crisis” or “deep turnaround” assignmentsWe also routinely assist finely tuned businesses advance to heightened levels of success. With the current downturn in the economy and the "credit crunch" we are experiencing increased demand. Our policy is to provide successful turnaround assistance; therefore, we will quickly evaluate our ability to affect positive change and advise you whether we are the right consultancy for your particular needs, how quickly we can be onsite, and after a thorough examination of your business records, how long it will take to realize measured improvement.